The Yates Maintenance Story
Owner and operators Matthew and Misty Yates are from the small town of Prescott, Arkansas. Matthew knew what direction he wanted to go early and went to college and become a licensed HVAC technician. He began his career by working for two HVAC companies before the entrepreneurial bug took over and he started his own business at age 25 when their first child was almost a year old. Combined with Misty’s strong background in customer service the young couple created Yates Maintenance.
The company was built strictly on referrals, and10 years later they still serve their first clients today! The Yates believe their customers are loyal because of the Yates’ commitment to honesty and transparency on every job they take. They have the ability to bring the small town personal vibe to every job, something that is all too common lacking in the city environment.
Matthew and Misty are committed to their clients and business. The future is exciting with all new technology and innovations that are coming out in the home and building energy markets.
Why We’re Here
Our Mission is to provide affordable, honest, top tier service.
We improve our clients’ lives by making them comfortable. We are micro-environment specialists. Within a home or building is a micro-environment that can be controlled by the people inside. Our job is to give our clients all the tools and technology necessary to create the perfect environment and maintain it. We’re able to do this by having an understanding of the available technology and being able to know which technology will be the best fit for any particular structure. Then we install and maintain the system so our clients never have to worry about comfort.
We’re here to make our clients’ lives better.
The Yates Maintenance client ranges from young single and married individuals all the way through seniors living out the golden years. They work with builders, homeowners, and large facility owners. The Yates recognize that clients want quality at an affordable price. They’re committed to making sure their clients fully understand all of the options, and the pros and cons with each, before making a decision. They never try to up-sell, and always look for ways to save client’s money without sacrificing quality.
As a team, we’re always evolving and thinking of ways to become more efficient. We hire passionate technicians and value their input. We only work with those who put personal integrity and honesty at the forefront of every decision they make.
Although the business is growing Matthew is still out in the field every day and enjoys working alongside our team members. Misty divides her time between managing the office and financial aspects of the business and homeschooling their two daughters. Every decision we make is filtered through what we stand for as a business and family – Integrity and Honesty First.
We love that our knowledge and skill set combined with our honesty first values can save the day for our clients when their heating and air systems fail. We’re not Superman, but we’re kind of like if Superman was only concerned about keeping people comfortable and happy.
We can do that!
Get in Touch
8am - 5pm Mon-Fri
24300 Chenal Parkway #4023
Little Rock, AR 72203
Getting Started is Easy
Call or Email – Call or send an email and tell us about your project. Depending on the scope we may be able to give you a free quote right away.
Onsite Estimate – We come to your site and give you a free estimate on the project or maintenance package you’re interested in
Project Starts – We show up at the agreed upon start time and date and start working.